Modern, consistent customer experience
Ventura County Transportation Commission
Opportunity
VCTC aimed to unify and modernize its communication across all touchpoints to increase brand visibility and engagement for its transit services.
Approach
By acting as VCTC’s comprehensive communications arm, efforts included enhancing public outreach, advertising, website and signage design, and multi-platform campaigns. Collaboration with transit partners amplified reach, updating VCTC’s presence with cohesive, creative content.
Outcome
The initiative led to a significant uptick in VCTC’s social media following and community engagement, markedly elevating brand awareness and perception in Ventura County.